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Job Description
Responsibilities
• Opportunity Identification: To perform process study, process assessments, design thinking sessions to come up improvement opportunities
• Solution Conceptualization: To understand client’s business processes, existing IT landscape and propose relevant transformative solutions
• Stakeholder Communication and Approvals: Pro-actively interact with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions
• Requirements Documentation: To gather, analyze and document solution requirements (functional as well as non-functional). Liaison with development teams on managing requirements, participate in UAT and realize proposed/estimated benefits
• Case Studies and Client Testimonials: To convert each solution implementation into a high impact case study and reference able client testimonial
• Reporting & MIS: Provide inputs to CoE teams for periodic reports and MIS for respective track/area
Additional Responsibilities:
• Knowledge of lean/six sigma, Machine learning concepts and basic programming skills (in .Net/C#/PLSQL) will be a plus
• Make solution proposals that show value for money and that sell. Solution champion with good articulation and presentation skills
• Networking skills with the ability to work with multiple stakeholders. Ability to communicate and effectively interact with CxOs
• Work effectively both independently as well as a member of a cross-functional team• Willing to travel as required
Technical and Professional Requirements:
• Graduate + MBA from leading A & B-category schools (BE/B.Tech from Grade A engineering colleges will be a plus) with an excellent academic track record
• Total 3+ years’ experience working within a technology field out of which
• Minimum of 1 years experience post MBA should be in one of the followingo RPA/Intelligent Automation assessments/consulting/implementationo Business process automation/workflow tools• Certification in one or more of the following is preferred:o Automation Anywhereo UiPatho Blue Prismo Work Fusion• Knowledge of RPA/ Intelligent Automation concepts and ROI/business case analysis is a must
Preferred Skills:
Business Analyst
RPA
Project management
Educational Requirements
Master Of Business Adm.,Bachelor of Engineering
Service Line
BPO Service Line
* Location of posting is subject to business requirements
Key Skills
Machine learning; C#; Business process automation; consulting; PLSQL; .Net
About Company
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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June 7, 2022