We looking for BE - Electrical, Electronics Communications or Instrumentation Engineering with 2 to 5 years of total experience in Industrial Automation Domain of Factory Automation (STEP7, WinCC, TIA Portal programming and commissioning experience Must)

Must Have:

• You have comprehensive knowledge of the applications of both Hardware and Software (Example: STEP7, WinCC, TIA Portal) products from Siemens
• You have a deep knowledge of Control Engineering and Factory Automation
• You are fluent in English as the job involves direct Customer interaction.
• You have already gained several years of professional experience in customer service, as well as in commissioning and diagnostics

DI FA Technical Support for Factory Automation

• As an employee in Technical Support for Factory Automation, you will be in-charge of handling inquiries regarding functions, use of, handling and commissioning of our hardware, software used for Factory automation and of advising dem about the product
• Here you will process and clarify the inquiries from our customers and from the Siemens regions worldwide until a solution is found. This includes, among other things, the analysis and reproduction of the customer request as well as the development and mediation of a solution
• You will maintain and channel the communication between customers and the company and process customer inquiries in a timely and appropriate manner
• You will reproduce customer inquiries on test systems and derive appropriate remedial measures
• You will work closely with sales and product development regarding the needs and requirements of customers. In case of problems while there is an on-site service groups you will advise or provide technical support.