Responsibilities
• Opportunity Identification: To perform process study, process assessments, design thinking sessions to come up improvement opportunities
• Solution Conceptualization: To understand client’s business processes, existing IT landscape and propose relevant transformative solutions
• Stakeholder Communication and Approvals: Pro-actively interact with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions
• Requirements Documentation: To gather, analyze and document solution requirements (functional as well as non-functional). Liaison with development teams on managing requirements, participate in UAT and realize proposed/estimated benefits
• Case Studies and Client Testimonials: To convert each solution implementation into a high impact case study and reference able client testimonial
• Reporting & MIS: Provide inputs to CoE teams for periodic reports and MIS for respective track/area
Educational Requirements
Master Of Business Adm.,Bachelor of Engineering
Service Line
BPO Service Line
Additional Responsibilities:
• Graduate + MBA from leading A & B-category schools (BE/B.Tech from Grade A engineering colleges will be a plus) with an excellent academic track record
• Total 3+ years’ experience working within a technology field out of which
• Minimum of 1 years experience post MBA should be in one of the followingo RPA/Cognitive Automation assessments/consulting/implementationo Business process automation/workflow tools
• Certification in one or more of the following is preferred:o Automation Anywhereo UiPatho Blue Prismo Work Fusion
Technical and Professional Requirements:
• Knowledge of RPA/Cognitive Automation concepts and ROI/business case analysis is a must
• Knowledge of lean/six sigma, Machine learning concepts and basic programming skills (in .Net/C#/PLSQL) will be a plus
• Make solution proposals that show value for money and that sell. Solution champion with good articulation and presentation skills
• Networking skills with the ability to work with multiple stakeholders. Ability to communicate and effectively interact with CxOs
• Work effectively both independently as well as a member of a cross-functional team
• Willing to travel as required
Preferred Skills:
PLSQL
.Net
Automation->Robotic Process Automation->RPA/ Work Fusion
Robotic Process Automation -> UiPath
Robotic Process Automation -> Automation Anywhere (AA)
RPA->Blue Prism
RPA
* Location of posting is subject to business requirements
Key Skills
About Company