As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firms code of ethics and business conduct.

Job Specification

Job Title

RPA Administrator

Level

Senior Associate

About the Job

• Introduction to PwC Service Delivery Center
• PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers network that will leverage the scale and capabilities of the network. It is a member firm of Pricewaterhouse Coopers International Limited and has its registered office in Kolkata, India

• The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills

Job Overview

• RPA Administrator

Job Description

Main purpose of the job and key background information

Activities to be performed:

• Works with (UIPath) RPA product team and troubleshoots platform issues.
• Monitors the windows infrastructure (terminal, application, web servers, etc) and related services.
• Works with internal and external IT teams to resolve issues on the infrastructure.
• Monitor the bot runs on UIPath and resolve production issues.
• Monitor tickets assigned in the queue system and resolve them in a timely manner.
• Adheres to the bot delivery/governance framework and performs change control/ production code migration post approvals.
• Maintains user and bot accesses in UIPath as approved by system and process owners.
• Establishes/Monitors code version control through GIT/Azure DevOps
• Performs scheduled maintenance activities such as server reboot and software patching.
• Partners with other team members to perform a seamless transition of support during time zone rotation.
• Supports the development and maintenance of training plans and other documentation.

Requirements

These should include essential desirable requirements such as:

Level of experience

Education/qualifications

Industry experience

Technical capability

Key personal attribute

• Bachelors/Masters Degree in Computer Science
• 2+ years of experience in Technology /Architecture with hands-on experience of UiPath RPA tool
• Monitors UiPath Orchestrator and services on a daily basis and notifies the support team of any BOT issues.
• Perform BOT Package deployment across environments
• Experience developing and consuming APIs.
• Experience with Agile development methodology.
• SQL knowledge and experience writing SQL for the Microsoft SQL Server environment.
• Knowledge of artificial intelligence and machine learning.
• Experience in any of the following programming languages: .Net., Java, Python, VB Script, C/C++.
• Basic programming knowledge of HTML, XML, PowerShell, JavaScript (or any other scripting language).
• UiPath Certification Preferred