RPA UiPath support L2/L3- mandatory
UiPath orchestrator(configuration, Monitoring, knowledge on queue, trigger, jobs) - Mandatory
ITIL knowledge - Problem management, Incident management- Mandatory
Good Communication - Email writing/call, - mandatory
Client/Customer and ops management/support - mandatory
ServiceNow- mandatory
SQL- Basic
Ability to read and understand code (Code-competency) for diagnosis, escalation to tier 4 teams