• Product Features Delivery
• Work with RPA CoE Engineering team to ensure timely deliveries of the new automations
• Ensure the team is unblocked on all the engineering tasks
• Work with business leaders to identify and analyze the candidate processes for automation
• Customer Orientation
• Provide production support for the internal and external customers
• Be Customer and Partner Facing, able to manage an external relationship.
• Serve as an escalation path for production and user support cases
• Agile Execution
• Lead and refine development and release processes for multiple product lines
• Track and improve agile team efficiency.
• Plan and execute feature development.
• Monitor client projects and solve problems to keep projects moving forward.
• Drive practice improvements such as documenting business processes and proposing best practices for sales and use tax automation initiatives to streamline the customer onboarding experience.
• Develop and document business requirements related to business processes, data transformation and reporting.
• Assist clients with developing and executing testing plans and procedures.
• Support the sales and account management teams in selling additional tax and professional services.
• Enforce QA best practices
• Track and report on quality goals
• Deliver business needs around high availability and high transactional throughput
• Be aware of the latest trends in technologies and engineering practices in the RPA world
• Spearhead various Research and Development initiatives to identify opportunities for new projects and improved processes.
• Actively participate in architecture and design discussions.

Qualifications

Must - Have:

• Minimum 8 years of experience in software engineering and automation
• Experience in leading a large RPA initiative from an Engineering perspective.
• Experience in Continuous Integration
• Experience working with Service Now, JIRA and Confluence
• Understanding of security protocols and best practices
• Good -To- Have:
• Working experience on any RPA platform preferably UiPath
• Intelligent Process Automation solutions using AI/ML
• C# or Java, SQL, Rest, Microservices

Key Skills

Process automation; continuous integration; Production support; Compliance; Agile; Account management; Taxation; JIRA; tax compliance; SQL

About Company

Avalara