• Ability to lead and manage various Projects end-to-end within the organization and customer Projects  
• Ability to work on multiple projects/transitions simultaneously  
• Customer management experience, across geographies, understanding of various cultures  
• Excellent communication skills  
• Excellent people management skills  
• Ability to manage multiple stakeholders internal and external  
• Vendor management capability  
• Strong documentation skills  
• Ability to Matrix manage virtual teams  
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholder  
• Define project success criteria and disseminate them to involved parties throughout project life cycle  
• Create transition/project plans, define project milestones to be executed by project teams, while ensuring the optimal use of resources to meet the objectives  
• Effectively liaise with clients, vendors, internal teams  
• Coach, lead and manage the project team resources  
• Create governance structure and ensure smooth functioning  
• Effectively collaborate and communicate with the stakeholders and ensure client satisfaction  
• Conduct due diligence/ discovery related activities at client site and be able to comprehend business related activities of the client and document these in the form of a due diligence report along with recommendations and next steps  
• Ensure adherence to project plans, documentation requirements and project timelines  
• Risk forecast and mitigation planning  
• Change management  
• Facilitate ORT and UAT  
• Project closure, Document lessons learnt  

 Key Skills  

• Fluent Communications skills - written and spoken  
• Telecom domain knowledge / experience preferred  
• Experience of managing IT related projects (RPA/Automation) is preferred  
• Working independently with minimal supervision in a non-structured environment.  
• Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables, and setting proper expectations and delivering updates on project status.  
• Prior experience interfacing directly with customers, project managers, internal organizations Europe and US based companies.  
• Project management principles and able to learn and apply new knowledge and project management expertise to the needs of the business  
• Large business customer interface experience  
• Strong organizational skills  
• Ability to manage multiple projects simultaneously  
• Flexible, analytical, logical thinker and a team player  
• Experience of working with Tier1/Tier 2 telecommunications carriers globally  
• Project Management Professions (PMP) or PRINCE 2  
• Advanced level skills in Excel and Power point is a must.  
• Creation of MIS/Dashboards/Analytics is a plus.  
• Proficient in using Microsoft Office tools and Microsoft Project Professional (MPP).